Refund policy

 

We accept ONLY EXCHANGE for damaged products within 7 days of receipt. Please record an unboxing video for policy verification.

(For Customise Orders - There are no exchange policies.

T&C applied:

• In case of an exchange, the Delivery partner charges us for reverse pickup from the customer location and additional delivery charges for delivering the new product again to the customer location. As these charges are two-way, we request our customers to pay for expenses.
•  Keep the tags attached while EXCHANGING (No EXCHANGE without tag)
•  In the interests of hygiene, we may refuse exchanges where it’s obvious that the item has been worn, washed, or soiled. Defective products need not be exchanged to us unless confirmed by the Customer Experience Team. (T&C applied)
• If there is a manufacturing issue, or if you have any other query regarding this, you can contact us at email us at staketechz@gmail.com.
• if we are unable to process the order , customer will be refunded with the store credits on discounted item .